We are operating a cashless system at ION. It’s safer and easier than using your bank card or cash. It also means less queuing and more dancing.

Your festival wristband will have an RFID chip that can be topped up and used like a prepaid bank card across all festival bars, the market area and selected restaurants. All prices will be in Euros.

You can top up your wristband by creating a cashless account either online before the festival, or at one of our top-up stations across the festival site. These stations accept card payments only. When collecting your wristband any pre-loaded credit will be added at this point.

The top-up stations will be busiest during the first few days. We advise topping up in advance online as much as you would like, as any leftover is refundable online after the festival.

Please take a photo of the 6-digit code on the back of the RFID chip as this will be required to claim your refund - it is a good idea to have a record of it.

Refunds will open at midday on 13th September at midday and the refund system will close on 27th September at midnight.

Please note there are some small fees to cover part of the costs of running the cashless system and the commissions charged by the credit card providers:

Activation fee: 1€
Refund fee: 1€